Associate Director User Research Education, Training & Library - Plano, TX at Geebo

Associate Director User Research

3.
7 Full-time 2 hours ago Full Job Description The Product Development team at AT&T is a community of product leaders, developers, designers, and architects building new software-defined products, services, and platforms.
We work at the speed of technology inside AT&T by combining the best elements of startups (scrappiness, speed, and customer focus) with the assets and benefits of the larger corporation.
Our goal is to deliver product-led growth at massive scale - new product offerings that will stand alongside or on top of the converged AT&T 5G and fiber network.
Our approach is simple.
We work backwards from customers, both consumers and enterprises, to define and build products and experiences that delight, connect, and deliver lasting value.
We then bring forward innovation from the same company that invented the transistor, the solar cell, the communications satellite, and machine learning.
Whether your background is in product management, engineering, design, or something else, you'll enter an internal community of leaders who share a similar entrepreneurial mindset.
As a Director of User Research, you will be a highly valuable strategic partner in defining and creating innovative products across a variety of domains.
You'll lead user research programs across the entire lifecycle of a product.
With your expertise, you will play a crucial role in informing what we build and how we design the experiences.
As a key member of the User Experience team, we will collaborate with Product and Engineering leaders to create value and craft great experiences for our users.
You've done this many times before, successfully, and you can't wait to do it again, this time on one of the world greatest communications platforms, with significant freedoms and the ability to make an impact at massive scale.
You love the research process:
planning, executing, synthesizing data, and socializing insights.
You have broad experience with different qualitative research, know when and where to deploy different methodologies, and championing what is right for the user.
This job may be performed from any continental US state.
Responsibilities Expertise in quantitative research -- from discovery to usability and everything in between -- and a proven track record of research impact through a product lifecycle.
You relentlessly pursue high-quality insights to inform product and design and contribute to new product ideas.
You're a great communicator -- articulate and confident.
Ability to translate reports in digestible formats and socialize findings into product recommendations.
Actively identify and track metrics / trends relevant to company and product goals.
You are proactive at identifying research needs, as well as planning and executing research programs to bring insights and opportunities for us to better serve and bring value to our customers.
Minimum Qualifications Experience as a team-builder and servant-leader with a track-record of people management, team development, recruiting and team building successes.
Demonstrate expertise in a variety of quantitative research methods, including usability -- through a product lifecycle.
Demonstrate ability to drive research impact -- leading and executing research programs, data synthesis -- turning findings into digestible communications and clear directives.
Demonstrate ability to effectively communicate and articulate research goals and findings.
8
years of experience in the research field.
8
years of experience working collaboratively across functions:
product, engineering, design, marketing, data science, and sales.
Our Associate Director User Research employees earn between $139,900 - $279,800 annually.
Not to mention all the other amazing rewards that working at AT&T offers.
From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few.
There is a lot to be excited about around here.
Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
A career with us, a global leader in communications and technology, comes with big rewards.
As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you.
You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.
And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions.
With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
Once you are part of our team, you'll have an amazing compensation and benefits package, including bonuses, medical/dental/vision coverage, matching 401(k), tuition reimbursement, paid time off, discounted wireless and internet plans, and more! Ready to join us? Apply today!.
Estimated Salary: $20 to $28 per hour based on qualifications.

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