Hotel Front Desk Agent (IHG) 2nd/PM Shift
Holiday Inn Express and Suites Holiday Inn Express and Suites Plano, TX Plano, TX Part-time Full-time Part-time Full-time $15 - $16 an hour $15 - $16 an hour 1 day ago 1 day ago 1 day ago POSITION:
Guest Services Agent REPORTS TO:
Front Office Manager Position
Summary:
Responsible for attending to the needs of guests, especially during check-in and check-out.
ESSENTIAL JOB FUNCTIONS:
Providing information to guests about hotel policies, services and amenities.
Responding to requests from guests for assistance and information about the local area (e.
g.
directions, places to eat, etc.
).
Selling rooms to walk-in customers.
Entering/changing reservation information on the computer system.
Posting charges to guest accounts.
Processing payments from guests.
Making necessary corrections to guest accounts.
Informing housekeeping department about room status/availability.
Listening for and responding to guest complaints.
Operating hotel switchboard or PBX.
Cleaning the front desk area.
Maintaining daily logs.
Balancing shift work and cash drawers.
Additional Responsibilities Any other duties assigned by Management Job Types:
Full-time, Part-time Pay:
$15.
00 - $16.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Holidays Weekend availability Supplemental pay types:
Bonus pay Tips Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Guest Services Agent REPORTS TO:
Front Office Manager Position
Summary:
Responsible for attending to the needs of guests, especially during check-in and check-out.
ESSENTIAL JOB FUNCTIONS:
Providing information to guests about hotel policies, services and amenities.
Responding to requests from guests for assistance and information about the local area (e.
g.
directions, places to eat, etc.
).
Selling rooms to walk-in customers.
Entering/changing reservation information on the computer system.
Posting charges to guest accounts.
Processing payments from guests.
Making necessary corrections to guest accounts.
Informing housekeeping department about room status/availability.
Listening for and responding to guest complaints.
Operating hotel switchboard or PBX.
Cleaning the front desk area.
Maintaining daily logs.
Balancing shift work and cash drawers.
Additional Responsibilities Any other duties assigned by Management Job Types:
Full-time, Part-time Pay:
$15.
00 - $16.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Holidays Weekend availability Supplemental pay types:
Bonus pay Tips Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
