Client Services Representative
Practice EHR Practice EHR Plano, TX Plano, TX Full-time Full-time $50,000 - $80,000 a year $50,000 - $80,000 a year 9 days ago 9 days ago 9 days ago We are looking for a Customer Service Representative with a background in medical billing, technology and communication to help onboard new clients and to show product demonstrations.
As a Customer Service Representative, you are responsible for guiding clients through the process of onboarding, answering questions and troubleshooting technical issues.
The ideal candidate will be passionate about technology, have previous experience working in medical billing and enjoy interacting with people.
Responsibilities:
Answer client questions about company products and services.
Present potential clients with product demonstrations and new clients with product trainings Make sure tasks are done in a timely manner by communicating with multiple teams Manage client requests by helping to resolve problems, explain policies, and solve technical issues.
Be a point of contact for new clients and make sure client boarding process is being done in a timely manner Job Type:
Full-time Pay:
$50,000.
00 - $80,000.
00 per year
Benefits:
401(k) 401(k) matching Flexible schedule Health insurance Paid time off Paid training Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Plano, TX 75024:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Medical billing:
2 years (Required) Willingness to travel:
50% (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
As a Customer Service Representative, you are responsible for guiding clients through the process of onboarding, answering questions and troubleshooting technical issues.
The ideal candidate will be passionate about technology, have previous experience working in medical billing and enjoy interacting with people.
Responsibilities:
Answer client questions about company products and services.
Present potential clients with product demonstrations and new clients with product trainings Make sure tasks are done in a timely manner by communicating with multiple teams Manage client requests by helping to resolve problems, explain policies, and solve technical issues.
Be a point of contact for new clients and make sure client boarding process is being done in a timely manner Job Type:
Full-time Pay:
$50,000.
00 - $80,000.
00 per year
Benefits:
401(k) 401(k) matching Flexible schedule Health insurance Paid time off Paid training Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Plano, TX 75024:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Medical billing:
2 years (Required) Willingness to travel:
50% (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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