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Sr. Technical Support Specialist - Plano, TX Sr. Technical Support Specialist €“ Plano, TX
Provides technical support to customers, wireless carrier orders for end users, including activations/plan changes/troubleshooting, order management during and after deployment in the plant. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Provides technical support to field engineers, technicians and product support who are diagnosing,.
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