Carrier Sales Manager, Strategic Accounts at Samsung in Plano, TX
Position Summary Making the future is everyday life at Samsung. We're seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset - better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities. Position Overview The Manager will collaborate with the Strategic Accounts organization to deliver sales results and increase Samsung's market performance within the US smartphone, tablet, accessory, and wearable categories, develop/grow Samsung market share, improve retail sales capabilities, and to ensure profitable results for the company. Role and Responsibilities Responsibilities and Duties:
Deliver quarterly sales, and key performance indicators as defined by Samsung leadership Provides sales and strategic direction for Smart Phones, Wrist Wearables, Tablets and Mobile Enhancements (ME) categories within Strategic Accounts Assist and collaborates with Sales, Product Planning, SCM, and Marketing teams on the Strategic Accounts strategies and initiatives Reports key activities regarding sales, competitive position and customer issues Develops positive working relationships with the supporting functional teams and provides excellent customer service Takes proactive initiative to improve customer satisfaction. Openly shares business development information and opportunities with account team members. Responsible for solving complex technical problems and responds to requests from internal and external customers Attend all customer facing meetings to advance and influence Samsung's position including sales, marketing, SCM and product for all product categories Develop and create all supporting sales reports and slides to support internal and external meetings related to assigned account Assist with all new product sell-in and management of product life cycle and end of life strategies Support all additional requests from executive management in a timely fashion, as needed, to support Strategic Accounts objectives Background/Experience Required:
Bachelor's Degree in Business or Marketing, or related field. 6
years of B2C Sales and with direct Customer Management experience In depth knowledge of consumer electronics and/or wireless Experienced in sales operations, sales performance analytics, and executive level customer engagement Strong financial acumen, and P&L Management a plus Experienced reading, analyzing, and presenting technical product materials Experience in Microsoft Office Suite, and extensive experience in development and delivery of presentation materials Ability to interact at all levels within Samsung and the customer's organization The ability to negotiate in a potentially adversarial environment, including customer leadership and vendors with opposing views to accept/approve programs and proposals The ability to independently plan, organize and prioritize multiple sales, project and performance objectives Ability to make professional sales and business presentations in writing The ability to develop sales and business plans with clearly define metrics to be achieved Ability to make decisions, to give direction, and to measure individual/team performance Ability to work in a team environment, working against individual and shared objectives The ability to accept tasks and work to resolve problems, when only broad and general guidelines exist Ability to negotiate on behalf of function to come to agreement by managing communications through discussions and compromise Skills and Qualifications Necessary Skills and attributes Demonstrated ability to interact at all levels within customer's organizations. The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents. Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience. Ability to support a cross-functional Samsung team to achieve customer contracted objectives and specific team goals within established time frames and requirements. Assist in and if needed direct the Samsung team in lab and field trials related to introduction of products sold to the customer.
Salary Range:
$100K -- $150K
Minimum Qualification
Sales Management & Operations, SalesEstimated Salary: $20 to $28 per hour based on qualifications.
Deliver quarterly sales, and key performance indicators as defined by Samsung leadership Provides sales and strategic direction for Smart Phones, Wrist Wearables, Tablets and Mobile Enhancements (ME) categories within Strategic Accounts Assist and collaborates with Sales, Product Planning, SCM, and Marketing teams on the Strategic Accounts strategies and initiatives Reports key activities regarding sales, competitive position and customer issues Develops positive working relationships with the supporting functional teams and provides excellent customer service Takes proactive initiative to improve customer satisfaction. Openly shares business development information and opportunities with account team members. Responsible for solving complex technical problems and responds to requests from internal and external customers Attend all customer facing meetings to advance and influence Samsung's position including sales, marketing, SCM and product for all product categories Develop and create all supporting sales reports and slides to support internal and external meetings related to assigned account Assist with all new product sell-in and management of product life cycle and end of life strategies Support all additional requests from executive management in a timely fashion, as needed, to support Strategic Accounts objectives Background/Experience Required:
Bachelor's Degree in Business or Marketing, or related field. 6
years of B2C Sales and with direct Customer Management experience In depth knowledge of consumer electronics and/or wireless Experienced in sales operations, sales performance analytics, and executive level customer engagement Strong financial acumen, and P&L Management a plus Experienced reading, analyzing, and presenting technical product materials Experience in Microsoft Office Suite, and extensive experience in development and delivery of presentation materials Ability to interact at all levels within Samsung and the customer's organization The ability to negotiate in a potentially adversarial environment, including customer leadership and vendors with opposing views to accept/approve programs and proposals The ability to independently plan, organize and prioritize multiple sales, project and performance objectives Ability to make professional sales and business presentations in writing The ability to develop sales and business plans with clearly define metrics to be achieved Ability to make decisions, to give direction, and to measure individual/team performance Ability to work in a team environment, working against individual and shared objectives The ability to accept tasks and work to resolve problems, when only broad and general guidelines exist Ability to negotiate on behalf of function to come to agreement by managing communications through discussions and compromise Skills and Qualifications Necessary Skills and attributes Demonstrated ability to interact at all levels within customer's organizations. The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents. Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience. Ability to support a cross-functional Samsung team to achieve customer contracted objectives and specific team goals within established time frames and requirements. Assist in and if needed direct the Samsung team in lab and field trials related to introduction of products sold to the customer.
Salary Range:
$100K -- $150K
Minimum Qualification
Sales Management & Operations, SalesEstimated Salary: $20 to $28 per hour based on qualifications.
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