Supervisor, Credit Analyst
Plano, TX Plano, TX Full-time Full-time Estimated:
$54.
8K - $69.
3K a year Estimated:
$54.
8K - $69.
3K a year Mission Diversity Inspiration Growth OUR MISSION At U.
S.
Renal Care, we're changing the lives of everyone living with kidney disease.
OUR DIVERSITY IS OUR STRENGTH At USRC, we are building a culture of diversity and inclusion where each employee has a voice, and every team member is valued for their individual talents.
Our common purpose is the pursuit of excellence for our patients and our shared values lived out through compassion for one another.
A PATH FOR SUCCESS When you join U.
S.
Renal Care, your journey begins with training programs to set each new employee on a course for success.
Ongoing development ensures every team member remains fully supported and empowered to chart their career path towards growth and opportunity.
INSPIRATION and GROWTH USRC is also dedicated to open communication that fosters dialogue and understanding of our vision and goals.
We recognize and reward innovation to inspire one another as we endeavor to lead our industry in the highest quality of care for our patients.
Job Description SUMMARY The Credit Analyst Supervisor is responsible for overseeing workflow, training, and verifying accuracy of the team's work.
This position provides day-to-day guidance on routine issues and serves as the first point of contact for procedural questions.
Essential Duties and Responsibilities include the following.
Other duties and tasks may be assigned.
Monitors Credit Analyst's daily performance and productivity.
Keeps team informed of new processes and general updates.
Provides analysis to management on trends as it related to the billing department.
Works collaboratively to problem solve and participate cross functionally with other departments as necessary.
Conducts audits on work and determines additional training that may be required due to the results of the audit; including, providing recommendation, guidance, and implementing solution to improve results.
Assists with the creation and documentation processes.
Acts as first point of contact on technical and procedure questions.
Makes recommendations, as appropriate, on process improvements.
Reviews End of Month/End of Month Batches for proper reimbursement.
Research Insurance Requests for Refunds to determine if appropriate.
Research Credit Balances to determine if adjustment or refund is needed.
Completes Refund Request paperwork with supporting documentation.
Assists as needed to perform other related duties and special projects as required.
Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization.
Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
High school diploma or equivalent.
Five (5) plus years of experience in healthcare/medical billing office preferred.
Advanced knowledge of medical terminology and government/private insurer rules and regulations.
Must have intermediate computer skills, including Microsoft Office (Word, Excel, Outlook); working knowledge of Internet for business use.
Proficiency in USRC applications required within 90 days of hire.
Ability to work in a fast-paced environment, deadline driven environment.
Use of the following skills:
problem solving, analytical ability, effective oral & written communication, confidentiality.
Interpersonal skills necessary to work with all levels from staff to senior management.
Ability to multi-task in an efficient, professional, and calm manner.
Strong work ethic and organization skills, with ability to work in a fast-paced but detail-oriented environment.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$54.
8K - $69.
3K a year Estimated:
$54.
8K - $69.
3K a year Mission Diversity Inspiration Growth OUR MISSION At U.
S.
Renal Care, we're changing the lives of everyone living with kidney disease.
OUR DIVERSITY IS OUR STRENGTH At USRC, we are building a culture of diversity and inclusion where each employee has a voice, and every team member is valued for their individual talents.
Our common purpose is the pursuit of excellence for our patients and our shared values lived out through compassion for one another.
A PATH FOR SUCCESS When you join U.
S.
Renal Care, your journey begins with training programs to set each new employee on a course for success.
Ongoing development ensures every team member remains fully supported and empowered to chart their career path towards growth and opportunity.
INSPIRATION and GROWTH USRC is also dedicated to open communication that fosters dialogue and understanding of our vision and goals.
We recognize and reward innovation to inspire one another as we endeavor to lead our industry in the highest quality of care for our patients.
Job Description SUMMARY The Credit Analyst Supervisor is responsible for overseeing workflow, training, and verifying accuracy of the team's work.
This position provides day-to-day guidance on routine issues and serves as the first point of contact for procedural questions.
Essential Duties and Responsibilities include the following.
Other duties and tasks may be assigned.
Monitors Credit Analyst's daily performance and productivity.
Keeps team informed of new processes and general updates.
Provides analysis to management on trends as it related to the billing department.
Works collaboratively to problem solve and participate cross functionally with other departments as necessary.
Conducts audits on work and determines additional training that may be required due to the results of the audit; including, providing recommendation, guidance, and implementing solution to improve results.
Assists with the creation and documentation processes.
Acts as first point of contact on technical and procedure questions.
Makes recommendations, as appropriate, on process improvements.
Reviews End of Month/End of Month Batches for proper reimbursement.
Research Insurance Requests for Refunds to determine if appropriate.
Research Credit Balances to determine if adjustment or refund is needed.
Completes Refund Request paperwork with supporting documentation.
Assists as needed to perform other related duties and special projects as required.
Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization.
Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
High school diploma or equivalent.
Five (5) plus years of experience in healthcare/medical billing office preferred.
Advanced knowledge of medical terminology and government/private insurer rules and regulations.
Must have intermediate computer skills, including Microsoft Office (Word, Excel, Outlook); working knowledge of Internet for business use.
Proficiency in USRC applications required within 90 days of hire.
Ability to work in a fast-paced environment, deadline driven environment.
Use of the following skills:
problem solving, analytical ability, effective oral & written communication, confidentiality.
Interpersonal skills necessary to work with all levels from staff to senior management.
Ability to multi-task in an efficient, professional, and calm manner.
Strong work ethic and organization skills, with ability to work in a fast-paced but detail-oriented environment.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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